Shipping policy

Last updated: September 18, 2026

This Shipping & Delivery Policy explains how Noonaway Art prepares, confirms, dispatches, and delivers orders placed through https://noonawayart.com.

All artworks are made to order. Preparation time is separate from carrier delivery time.

1. Estimated order timeline

  1. Artwork preparation and visual confirmation: generally 7 to 14 days after order placement.
  2. Customer review: approve the artwork or request reasonable adjustments.
  3. Dispatch preparation: after approval, we complete final inspection, drying, selected framing or presentation, and protective packing.
  4. Carrier delivery: generally an additional 7 to 14 days after dispatch.

For an order approved without adjustments, the combined estimate is generally 14 to 28 days from order placement to delivery. This is an estimate, not a guaranteed date. Adjustments, drying time, customer response time, destination, customs, weather, holidays, and carrier disruption may extend the timeline.

2. Artwork confirmation and adjustments

We generally send a visual confirmation within 7 to 14 days. Please review the composition, color direction, details, size, and presentation. Reasonable adjustment requests are available before dispatch and will extend processing time.

3. Destinations and shipping charges

We primarily serve North America. Available destinations and delivery services are shown at checkout. If checkout does not accept your address, contact noonaway@outlook.com before ordering. Remote locations, post office boxes, military addresses, islands, and oversized artworks may have restrictions.

Any shipping charge is shown before you submit the order. Charges may depend on destination, dimensions, weight, presentation, and service. We will not add an undisclosed shipping charge after accepting an order.

4. Dispatch and tracking

When your order is dispatched, we will email a shipping confirmation and available tracking information. Carrier estimates may change during transit and are not guaranteed appointments unless a guaranteed service was expressly purchased and confirmed.

5. Delivery address changes

You are responsible for providing a complete deliverable address. Contact us promptly to request a correction. We will make reasonable efforts before dispatch, but carrier processing may prevent or charge for changes after dispatch.

6. Cancellations, delays, customs, and duties

You may cancel for a full refund any time before dispatch by contacting noonaway@outlook.com. After dispatch, carrier interception is not guaranteed, but our 30-day return policy remains available after delivery.

For cross-border orders, duties, taxes, brokerage, or customs fees may be charged by the destination authority or carrier unless checkout states they are included. Customs processing is outside Noonaway's control.

7. Delivery problems

Inspect the parcel promptly and retain all packaging. If the artwork is damaged, incorrect, incomplete, or materially different from the confirmed order, contact us as soon as reasonably possible with your order number and clear photographs of the outer package, label, internal packaging, complete artwork, and affected area. Notice within 48 hours helps carrier claims but does not remove any right that cannot legally be limited.

If tracking shows delivered but the parcel is missing, check the delivery location, household members, building staff, neighbors where appropriate, and carrier notices, then contact the carrier and Noonaway. If a parcel is confirmed lost or applicable law requires a remedy, we will provide an appropriate replacement or refund.

8. Contact us

Noonaway Art
Legal entity: NoonawayArt Inc
Email: noonaway@outlook.com
Telephone: +1 307-220-2882
Business address: 1600 Central Ave, Cheyenne, WY 82001, United States

This business address is not a return receiving address. After a return is approved, we will provide the correct return address, prepaid label, or collection instructions.